Privacy Policy

1. Collection and Use of Information

When using our Service, we may require you to provide certain personal information that can be used to contact or identify you. This information may include, but is not limited to:

• first and last name,
• email address,
• IP address and device identifiers,
• data about service usage (e.g., activity, pages viewed, time of visit).

We collect this information for the purposes of:

• providing and improving our services,
• identifying and communicating with clients,
• processing orders and payments,
• sending important information about the service,
• analyzing and improving the quality of user experience.

2. Log Data

When you visit our website, your browser automatically sends technical information ("Log Data"), which may include:

• your device's IP address,
• browser type and version,
• pages visited, date and time of visit, time spent on pages, and other statistics.

We use this information to analyze website traffic and improve the functionality of the Service.

3. Cookies

Our Service uses cookies – small text files stored on your device. Cookies help us analyze traffic, personalize content, and improve user experience.

You can set your browser to refuse all cookies or to alert you when a cookie is being sent. If you choose to refuse cookies, some parts of our Service may not function properly.

4. Service Providers

We may use third parties (e.g., payment gateway providers, analytical or communication tools) to help us operate our Service. These entities have access only to the personal data they necessarily need to perform their tasks and are contractually bound by confidentiality and the obligation to protect the data.

5. Data Security

The security of your personal data is important to us. We take reasonable technical and organizational measures to protect your data from loss, misuse, or unauthorized access. Although we strive for maximum protection, no method of transmission or electronic data storage is 100% secure.

6. International Transfer

Your personal data may be transferred to and stored on servers outside the Czech Republic or the European Union, where different personal data protection laws may apply. By using our Service, you consent to such transfer if it is necessary for the operation of our services (e.g., hosting, email, analytical tools).

7. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We have no control over the content or privacy policies of these sites and are not responsible for them. We therefore recommend that you review their policies.

8. Children's Protection

Our Service is not intended for persons under the age of 13. We do not knowingly collect personal data from children. If we learn that we have mistakenly obtained data from a child under 13, we will promptly delete it.

9. Your Rights

In accordance with GDPR Regulation (EU) 2016/679, you have the following rights:

• right of access to personal data,
• right to rectification or deletion,
• right to object to processing,
• right to restriction of processing,
• right to data portability,
• right to lodge a complaint with a supervisory authority.

You can exercise your rights by emailing us at welcome@herocontent.ai.

10. Changes to This Policy

This Policy may be updated from time to time. We will notify you of changes by posting the new version on this page. We recommend that you review the policy regularly. Changes take effect immediately upon publication.

11. Legal Compliance

We may disclose personal data if required by law or a public authority, or if it is necessary to protect the rights, property, or safety of the Provider or users.

12. Contact

If you have any questions regarding this Policy, you can contact us at: